Terms and Conditions
Booking
Bookings are secured by receipt of payment of a £70 deposit which is payable upon booking. The deposit amount is deducted from the total cost of the booking.
By paying your deposit and securing your booking you are agreeing to my terms and conditions.
When booking I require –
Full name
Email address
Contact telephone number
Wedding date
Time of ceremony
Address of where you will be getting ready on the morning
A list of who would like their hair doing on the morning.
Payment
Deposits are payable upon booking and are non-refundable.
The remaining balance is due no later than 7 days before the date of the event.
Payments can be made via BACS or cash.
Cancellations
Deposits are non-refundable on cancellations made by the client at any point after booking for any reason.
Cancellations for any reason by the client where a payment in addition to the deposit has been made, are non-refundable if the cancellation has been received within 12 weeks of the event. If notice of cancellation is given before 12 weeks prior to the event a refund will be issued, minus the deposit, within 14 days.
Cancellations at any point before the event where I have made a payment for travel/accommodation which is non-refundable by the travel/accommodation company will required to be reimbursed in full by the client.
Trials
Trials take place at my home salon in Nettleham (LN2 2LS) My studio is upstairs, if you have concerns about accessibility, please let me know at the time of booking. There may be an additional cost to travel out to carry out a trial (see Travel)
Maximum time allocated for a trial is 2.5hrs. If an additional trial is desired this will be charged at the rate of £70.
Travel
Travel charges are applicable for distances by road above a 15mile radius of LN2 2LS. This will be included in the total cost of your wedding booking. Distances are calculated by an online route planner and will be agreed prior to booking by both parties.
Travel costs are charged at £1 per mile above the 15mile radius and is based on a one way journey.
Where the travel time is above 2hrs, the client will be required to provide overnight accommodation the night before the event. The location and cost will be agreed by the client and myself on booking and will be added to the total cost of the booking.
The Client and My Responsibilities
It is the client’s responsibility to inform me of any potential issues including, but not limited to, allergies, medical conditions and/or sensitivities of themselves or any of the party I will be working on. I will not be liable for any losses or any condition that arises that I have not been informed of prior to the event or that are unknown to the client at the time of the service/event.
I reserve the right to cancel the booking if I deem the behaviour of the client to be inappropriate or if they report a condition which I deem to be a risk to the health and safety and well being of the client or myself. If, in the extremely rare case that this happens, any payments made prior will be non-refundable.
It is my responsibility to carry out the booking to the absolute best of my ability.
Certain circumstances may arise which are beyond my control, where I am unwell, delayed or otherwise unavailable, sometimes at short notice. I will let the client know as soon as is possible and where needed, help provide alternative arrangements if possible. In these cases I reserve the right to offer compensation or refund which will depend entirely on the client and the circumstances.
Booking
Bookings are secured by receipt of payment of a £70 deposit which is payable upon booking. The deposit amount is deducted from the total cost of the booking.
By paying your deposit and securing your booking you are agreeing to my terms and conditions.
When booking I require –
Full name
Email address
Contact telephone number
Wedding date
Time of ceremony
Address of where you will be getting ready on the morning
A list of who would like their hair doing on the morning.
Payment
Deposits are payable upon booking and are non-refundable.
The remaining balance is due no later than 7 days before the date of the event.
Payments can be made via BACS or cash.
Cancellations
Deposits are non-refundable on cancellations made by the client at any point after booking for any reason.
Cancellations for any reason by the client where a payment in addition to the deposit has been made, are non-refundable if the cancellation has been received within 12 weeks of the event. If notice of cancellation is given before 12 weeks prior to the event a refund will be issued, minus the deposit, within 14 days.
Cancellations at any point before the event where I have made a payment for travel/accommodation which is non-refundable by the travel/accommodation company will required to be reimbursed in full by the client.
Trials
Trials take place at my home salon in Nettleham (LN2 2LS) My studio is upstairs, if you have concerns about accessibility, please let me know at the time of booking. There may be an additional cost to travel out to carry out a trial (see Travel)
Maximum time allocated for a trial is 2.5hrs. If an additional trial is desired this will be charged at the rate of £70.
Travel
Travel charges are applicable for distances by road above a 15mile radius of LN2 2LS. This will be included in the total cost of your wedding booking. Distances are calculated by an online route planner and will be agreed prior to booking by both parties.
Travel costs are charged at £1 per mile above the 15mile radius and is based on a one way journey.
Where the travel time is above 2hrs, the client will be required to provide overnight accommodation the night before the event. The location and cost will be agreed by the client and myself on booking and will be added to the total cost of the booking.
The Client and My Responsibilities
It is the client’s responsibility to inform me of any potential issues including, but not limited to, allergies, medical conditions and/or sensitivities of themselves or any of the party I will be working on. I will not be liable for any losses or any condition that arises that I have not been informed of prior to the event or that are unknown to the client at the time of the service/event.
I reserve the right to cancel the booking if I deem the behaviour of the client to be inappropriate or if they report a condition which I deem to be a risk to the health and safety and well being of the client or myself. If, in the extremely rare case that this happens, any payments made prior will be non-refundable.
It is my responsibility to carry out the booking to the absolute best of my ability.
Certain circumstances may arise which are beyond my control, where I am unwell, delayed or otherwise unavailable, sometimes at short notice. I will let the client know as soon as is possible and where needed, help provide alternative arrangements if possible. In these cases I reserve the right to offer compensation or refund which will depend entirely on the client and the circumstances.